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Shipping Policy

After your payment is verified, it may take up to 24 hours to process your order. Please refer to the chart below for rates. *Due to COVID-19 please allow extra time.*

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Services
Cost
Time
Orders over $40 - Letter Mail
Free
2-13 Business Days
Orders under $40 - Letter Mail
$7.00
2-13 Business Days
Express Shipping
Depending on location
1-8 Business Days

Return & Refund Policy

1. What can I return?

Any unworn item that is in its original condition that you are not fully satisfied within 30 days from the shipping date. Shipping fees are non-refundable.

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2. What if I want to exchange my item(s) for another one?

Please email us at kcjwlry@hotmail.com with your order number and we can start the exchange process.  Once you ship back and we receive the item(s) we will ship out your new item(s).

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3. What if my item comes in damaged?

We will replace any damaged items for free. Send an email to us at kcjwlry@hotmail.com with your order # and a picture of the damaged item. We will ship you a replacement once we confirm it.

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4. How do I start a return?

Please refer back to the paper that came with your order.

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5. What is the turnaround time for my refund/exchange?

All returns will be processed within 3-5 business days upon receiving your items back.

 

Please contact us at kcjwlry@hotmail.com if your return isn't processed after 5 business days.

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